Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
The Corporate Head of Housing reported that the Ombudsman had recommended that the Council’s Adaptation Policy, approved in 2021, should adopt a tenure neutral policy. It was therefore intended that the Home Improvement Policy would supersede this following a public consultation.
It was added that this was likely to have resource implications owing to the increased volume of applications and greater chance of approval, which could in-turn have cost implications. This would be kept under review.
A Member asked about potential risks of working in partnership with Woking Borough Council given their well-documented financial troubles, and was advised that the HomeLink Handyperson service was a Surrey County Council grant and not dependent on Woking’s own finances.
Resolved that –
Members approved the proposed Home Assistance Policy and the move to a tenure neutral service for residents, led by the Home Improvement Agency.
Report author: Alice Foster
Publication date: 18/09/2023
Date of decision: 07/06/2023
Decided at meeting: 07/06/2023 - Housing Committee