Document Community Services 2024/25 Key Performance Indicators Quarter 2 Update

The Committee reviewed progress with the key performance indicators relating to Community Services for Quarter 2 of 2024/25.

Officers reported that the service continued to perform well against the key performance indicators set, as set out in the appendix to the report.  Members noted some more detailed narrative where the rating was ‘red’.  For example, the transition from analogue to digital of all the community alarms systems, a piece of work shared with Surrey Heath Borough Council.  This was currently at the live tender stage, and it was hoped to be able to order from a successful bidder later in the month.  Also highlighted was a slight decrease in the number of social prescribing referrals, attributable to work with partners to create a new funded model for future delivery led by the North West Surrey Health and Care Alliance with input from partners including colleagues in Community Services.

The report was duly noted.